Shipping policy

Shipping Policy

Valued customer,

 

It is a labor of love creating the many All Natural Africa's Miracle products that you have come to know, love, and trust. All of our products are made by hand utilizing an extensive, detailed process.

 

Therefore, we reserve seven (7) to (14) fourteen business days to fulfill and ship your orders to you.  As always, you will be notified via email, when your products have been packaged and shipped out.

 

Thank you for your support, patience, and understanding. We know that you are looking forward to receiving your hair, health and beauty products as quickly as possible, and we are equally committed to providing you with prompt service and highly effective products in the shortest time possible. 

 

Shipping 
In the event that Africa's Miracle ships your package to the shipping address listed on the order confirmation and it is returned for any reason.  
You will be responsible for paying for your own shipping costs to have it sent back to you. Shipping costs are non-refundable. Orders that are shipped back to us for any reason are non-refundable. 

We don’t guarantee that we will receive your returned item. 
It is not our responsibility if your package is lost stolen or arrives damaged. We send tracking numbers to the email or phone number requested when the order was placed.

We make sure all orders are carefully wrapped and placed into bubble mailers or Priority Mail Boxes.  If you claim your order is missing an item you must provide an email with pictures of the products still wrapped in the original packaging.

That includes the front label of the envelope or box it was shipped in also a picture of the Wrapped products, packing slip and lastly a picture of the products received still in the wrapping.

If you have taken the products out of the wrapping we have no way of verifying that you are in fact missing the product/products and are unable to ship an additional product. 

We provide a tracking number for all orders that are shipped. Once your order leaves our location it is the responsibility of USPS to make sure your packages make it to the shipping address indicated on your order confirmation and package. Please direct questions to USPS @ 

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Love & Light

Nzinga Zaquir~